Community Operations Trainer & Floater  

Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values. 

To apply, please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process. 

Purpose of Position  

The Community Operations Trainer & Floater is an innovative role responsible for training and onboarding community operations team members while providing hands-on operational support across all HALX properties as needed. This position ensures that new hires are equipped with the skills, knowledge, and tools to excel while also serving as a key resource to assist communities experiencing staffing shortages, performance challenges, or transitions. 

The ideal candidate is a skilled trainer and multi-family rental operations expert with a deep understanding of Low-Income Housing Tax Credit Program (LIHTC) regulations, strong financial literacy, property management best practices, and resident relations. They excel in problem-solving, team development, and stepping into critical roles to ensure smooth operations and compliance. This position reports to the Regional Property Operations Manager or relevant supervisor. 

Primary Responsibilities 

Team Strategy  

-Provide on-site project management, financial coordination, legal standards, and operational support across all HALX properties, addressing staffing shortages, performance challenges, and other operational needs to ensure seamless property operation and continuity of service.  

-Design, implement, and oversee a comprehensive onboarding, training, and evaluation program to equip new team members with the technical expertise, cultural alignment, and professionalism needed to effectively address resident needs, maintain our communities’ physical and financial health, and advance HALX’s mission. 

-Assist in developing, implementing, and managing the training for standard operating procedures (SOP) for all community operations activities to ensure consistency and accuracy in compliance with Fair Housing, LIHTC, and Affordable Housing laws and regulations.  

-Collaborate with leadership to oversee team member performance, identify team member opportunities, and complete quarterly performance evaluations.   

Resident Satisfaction & Lease Enforcement 

-Conduct property inspections to ensure compliance with LIHTC, fair housing, HALX policies, and other legal standards. 

-Collaborate with the Resident Services team to execute the Rent Ready program events, community outreach, and one-on-one support. The program focuses on helping community members learn about, prepare for, and complete a successful LIHTC rental application.  

-Support property teams with accurate reporting, financial analysis, and compliance documentation. 

-Collaborate with Resident Services to gather resident feedback, analyze data, and develop targeted strategies to enhance the resident experience while regularly reporting on progress and outcomes.  

Operations & Special Projects  

-Support the maintenance and updates of Public House and Entrata software to ensure regulatory compliance, data accuracy, and reliable reporting.  

-Coordinate with leadership to identify and execute special projects that will improve the physical and financial health of all HALX properties.  

Ongoing Work  

-Leverage technology, including Entrata, to streamline operations and enhance partners’ experience.  

-Provide accurate reporting on property financials, operational updates, and resident satisfaction metrics, and address discrepancies and opportunities.  

-Maintain professional and technical knowledge by completing required training, obtaining necessary certification, attending subject-relevant educational workshops, and reviewing professional publications.   

-Support HALX fundraising and brand-building campaigns.   

-Foster Housing Alexandria’s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.  

-Perform other duties as directed.  

Required Skills and Qualifications

-Five years of managerial experience in multi-family property management, asset management, or a related field. 

-Advanced knowledge of LIHTC regulations, affordable housing standards, and fair housing laws. 

-Strong financial analysis skills, with experience in rent roll management, budgeting, and expense tracking. 

-Excellent training and coaching skills, with the ability to explain complex concepts in a clear and engaging manner. 

-Strong understanding of legal and fair housing compliance, lease enforcement, and eviction processes. 

-Proficiency in property management software (e.g., Entrata) and reporting tools. 

-Excellent problem-solving, organizational, writing, and communication skills. 

-Organized and detail-oriented, with the ability to manage multiple tasks and priorities efficiently. 

-Commitment to Housing Alexandria’s mission and values.   

Beneficial Skills and Qualifications  

-Spanish or Amharic speaking, writing, and reading fluency preferred.  

-Comfortable with various responsibilities, including day-to-day administrative tasks and big-picture strategic projects, which may evolve. 

-Experience aiding individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing. 

Position Requirements    

This full-time position is based on-site at the 209 Madison office, with occasional responsibilities requiring flexibility for evening or weekend activities. Team member must have reliable transportation and a valid driver’s license, as frequent travel within the City of Alexandria is required.  

Is this position right for you? 

We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply. Candidates with lived experience in the services we provide are highly desired. We value a diverse workplace and prioritize an inclusive climate without discrimination and harassment during the application process and after you join the team. 

Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application. 

Salary and Benefits 

Commensurate with experience. $62,000 to $72,000 annually.  

Housing Alexandria’s benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition assistance, paid networking opportunities, a wellness program, robust paid time off, and more.  

How to apply 

Please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process.  

NOTE 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. 

Leasing and Branding Trainer & Floater 

Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values. 

To apply, please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process. 

Purpose of Position  

The Leasing and Branding Trainer & Floater is an innovative role that will support HALX properties by providing training, guidance, and hands-on assistance to the property team, ensuring consistent implementation of policies, procedures, and best practices across all sites. This role will assist in developing organization-wide leasing and marketing strategies, Low-Income Housing Tax Credit (LIHTC) and fair housing compliance, implementing the Rent Ready program, and operational tasks as needed. They will ensure seamless transitions during staff shortages, onboarding, and special projects.  

The ideal candidate is highly proficient in LIHTC, state, and federal leasing laws and regulations, an expert in Entrata software management, and a strategic problem-solver. They are caring coaches who excel at time management, are flexible and adaptable, and leverage technology to improve processes and resident satisfaction. This position reports to the Regional Property Operations Manager or relevant supervisor.  

Primary Responsibilities 

Team Strategy 

-Provide on-site leasing, marketing, and operational support across all HALX properties, addressing staffing shortages, performance challenges, and other operational needs to ensure seamless property operation and continuity of service.  

-Design, implement, and oversee a comprehensive onboarding, training, and evaluation program to equip new team members with the technical expertise, cultural alignment, and professionalism needed to effectively address resident needs, maintain occupancy goals, and advance HALX’s mission. 

-Assist in the development, implementation, and manage the training for standard operating procedures (SOP) on all leasing and renewal activities to ensure consistency and accuracy in compliance with Fair Housing, LIHTC, and Affordable Housing laws and regulations.  

-Collaborate with leadership to oversee team member performance, identify team member opportunities, and complete quarterly performance evaluations.   

Resident Acquisition & Retention 

-Collaborate with the Resident Services team to execute the Rent Ready program events, community outreach, and one-on-one support. The program focuses on helping community members learn about, prepare for, and complete a successful LIHTC rental application.  

-Ensure all leasing and renewal activities are conducted accurately and in full compliance with Fair Housing, LIHTC, and Affordable Housing laws and regulations, proactively identifying and addressing challenges and opportunities for improvement. 

-Partner with leadership to design and execute comprehensive online and in-person marketing strategies that enhance visibility, strengthen community outreach, and drive occupancy growth across the organization. 

-Monitor delinquency and eviction risks throughout the organization, working closely with each property team to address issues promptly. 

-Support Resident Services by assisting with community programs and events and fostering a positive living experience. 

-Collaborate with Resident Services to gather resident feedback, analyze data, and develop targeted strategies to enhance the resident experience while regularly reporting on progress and outcomes. 

-Support events and programs to increase organizational awareness, build community relationships, and improve resident satisfaction.  

Operations & Special Projects  

-Support the maintenance and updates of Public House and Entrata software to ensure regulatory compliance, data accuracy, and reliable reporting.  

-Assist in lease-ups of new HALX communities by overseeing waitlist management.  

Ongoing Work  

-Leverage technology, including Entrata, to streamline operations and enhance the resident experience. 

-Maintain professional and technical knowledge by completing required training, obtaining necessary certification, attending subject-relevant educational workshops, and reviewing professional publications.   

-Ensure accurate and up-to-date record-keeping for all leasing, marketing, and resident activities. 

-Support HALX fundraising and brand-building campaigns.   

-Foster Housing Alexandria’s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.  

-Perform other duties as directed.  

Required Skills and Qualifications 

-Five years of managerial experience in LIHTC and affordable housing leasing or property management, with a strong focus on team management and training. 

-Expert with LIHTC compliance, Landlord-Tenant, and Fair Housing laws. 

-Strong training and coaching skills, with the ability to explain complex concepts in a clear and engaging manner. 

-Excellent project management, communication, and writing skills.  

-Proficient in policy and strategy development, analysis, and evaluation.  

-Proficiency in property management software (e.g., Entrata) and reporting tools.  

-Strong interpersonal, presentation, and writing skills, with a professional and approachable demeanor. 

-Commitment to Housing Alexandria’s mission and values.    

Beneficial Skills and Qualifications  

-Spanish or Amharic speaking, writing, and reading fluency preferred.  

-Experience in research, data analysis, and problem-solving.   

-Comfortable with various responsibilities, including day-to-day administrative tasks and big-picture strategic projects, which may evolve. 

-Experience aiding individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing. 

Position Requirements    

This full-time position is based on-site at the 209 Madison office, with occasional responsibilities requiring flexibility for evening or weekend activities. Team member must have reliable transportation and a valid driver’s license, as frequent travel within the City of Alexandria is required.   

Is this position right for you? 

We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply. Candidates with lived experience in the services we provide are highly desired. We value a diverse workplace and prioritize an inclusive climate without discrimination and harassment during the application process and after you join the team. 

Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application. 

Salary and Benefits 

Commensurate with experience. $62,000 to $72,000 annually.  

Housing Alexandria’s benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition assistance, paid networking opportunities, a wellness program, robust paid time off, and more.  

How to apply 

Please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process.  

NOTE 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. 

Community Operations Coordinator 

The Station at Potomac Yards 

Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values. 

To apply, please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process. 

Purpose of Position  

The Community Operations Coordinator plays a key role in ensuring the financial performance, operational efficiency, and resident satisfaction of our multi-family Low-Income Housing Tax Credit Program (LIHTC) and affordable communities. This role is responsible for supporting property operations, maintaining compliance with legal and fair housing standards, coordinating property projects, and assisting with vendor management. Additionally, the Coordinator serves as a resource for team members, helping to streamline processes and enhance overall community success. 

The ideal candidate has a solid understanding of LIHTC regulations, property management practices, and operational efficiency. They are organized, proactive problem-solvers with excellent interpersonal and communication skills. This position reports to the Community Operations Manager or relevant supervisor. 

Primary Responsibilities 

Financial & Operational Management 

-Assist in monitoring and managing property financial performance, including tracking expenses, adhering to budgets, and identifying cost-saving opportunities. 

-Support the preparation and submission of financial and compliance reports, ensuring accuracy and timeliness. 

-Assist with eviction processes while adhering to legal and fair housing requirements. 

-Ensure compliance with legal, regulatory, and fair housing standards across all property operations. 

-Proactively identify operational challenges and recommend strategies to enhance property performance. 

Resident Satisfaction & Lease Enforcement 

-Serve as the primary point of contact for residents to address concerns, resolve issues, and ensure a positive living experience. 

-Enforce lease terms and policies to maintain community standards and legal compliance. 

-Support delinquency management efforts, including tracking payments, issuing notices, and assisting with resolution plans. 

-Collaborate on initiatives to improve resident engagement and satisfaction. 

Vendor & Project Coordination 

-Coordinate property maintenance and improvement projects by working closely with vendors and the maintenance team. 

-Ensure projects are completed on schedule, within budget, and aligned with community goals. 

Team Collaboration & Process Improvement 

-Work closely with the Asset Management and Resident Services team to streamline operational processes and share best practices. 

-Provide guidance and support to Community Operations Associates, serving as a resource for day-to-day questions and challenges. 

-Leverage property management systems (e.g., Entrata) to optimize workflows and reporting. 

Ongoing Work  

-Maintain accurate and up-to-date financial, operational, and resident-related records.  

-Maintain professional and technical knowledge by completing required training, obtaining necessary certification, attending subject-relevant educational workshops, and reviewing professional publications.   

-Support HALX fundraising and brand-building campaigns.   

-Foster Housing Alexandria’s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.  

-Perform other duties as directed.  

Required Skills and Qualifications 

-Two years of proven experience in LIHTC multi-family property management or a similar role. 

-Proficient in LIHTC regulations, affordable housing standards, and fair housing laws. 

-Demonstrated expertise in financial management, including rent roll analysis, budgeting, and expense tracking, with exceptional attention to detail and accuracy. 

-Proficiency in property management software (e.g., Entrata) and reporting tools. 

-Strong communication and interpersonal skills to foster resident satisfaction and team collaboration. 

-Organized and detail-oriented, with the ability to manage multiple tasks and priorities efficiently. 

-Commitment to Housing Alexandria’s mission and values.   

Beneficial Skills and Qualifications  

-Spanish or Amharic speaking, writing, and reading fluency preferred.  

-Experience coordinating property maintenance and vendor activities. 

-Experience aiding individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing. 

Position Requirements    

This full-time position is based on-site, primarily at The Station at Potomac Yard community, located at 650 Maskell St, 22301, and secondarily at the HALX office, located at 209 Madison St., 22314. Occasional responsibilities require flexibility for evening or weekend activities. Travel within the City of Alexandria is sometimes required.  

Is this position right for you? 

We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply. Candidates with lived experience in the services we provide are highly desired. We value a diverse workplace and prioritize an inclusive climate without discrimination and harassment during the application process and after you join the team. 

Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application. 

Salary and Benefits 

Commensurate with experience. $20 an hour to $23 an hour.  

Housing Alexandria’s benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition assistance, paid networking opportunities, a wellness program, robust paid time off, and more.  

How to apply 

Please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process.  

NOTE 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. 

Maintenance Technician I 

The Bloom at Braddock 

Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values. 

To apply, please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process. 

Purpose of Position  

The Maintenance Technician is responsible for maintaining the physical integrity and overall functionality of the multi-family property. This role ensures that the community remains a safe, clean, and comfortable environment for residents by performing routine inspections, preventive maintenance, and repairs on building systems, facilities, and equipment. By addressing maintenance needs promptly and proactively, the team member helps preserve the long-term value of the property and contributes to HALX’s mission of providing affordable and quality housing for all. 

The ideal candidate is proficient in a diverse set of skills to handle various aspects of property upkeep, including, but not limited to, HVAC systems, plumbing, appliance repair, basic mechanical skills, and drywall. They are a creative problem solver with excellent time management and customer service skills. This position reports directly to the Community Manager or relevant supervisor. 

Primary Responsibilities 

Maintenance & Repairs 

-Respond promptly to resident maintenance requests, addressing plumbing, HVAC, carpentry, appliance repair, and other general handyman needs. 

-Conduct routine maintenance tasks to uphold community safety, quality, and appearance, such as repairing leaks, addressing trip hazards, and replacing smoke detectors. 

-Prepare recently vacated units for new residents by performing repairs, painting, drywall patching, and window/door replacements. 

-Track, respond to, escalate, and close maintenance tickets efficiently using CRM software, ensuring all issues are resolved to HALX standards. 

-Maintain effective communication with residents and vendors regarding repairs, timelines, challenges, and expected outcomes. 

Preventative Maintenance & Inspections  

-Perform regular preventive maintenance, including inspecting building systems and tracking mechanical performance to identify and address potential issues proactively. 

-Conduct routine property inspections, including units, common areas, and grounds, to ensure safety, cleanliness, and compliance with HALX standards. 

-Implement and follow safety protocols, including OSHA standards and local building codes, to ensure all work complies with regulations. 

Vendor Support 

-Support the coordination of vendor activities for repairs and services beyond personal expertise, ensuring work is completed to HALX quality standards and in compliance with community rules. 

-Communicate feedback or concerns about vendor performance to the Community Manager and assist with approving vendor invoices and payments. 

Ongoing Work  

-Maintain professional and technical knowledge by completing required training, obtaining necessary certification, attending subject-relevant educational workshops, and reviewing professional publications.   

-Assist leadership in budgeting, invoice approvals, and financial forecasting to support the community’s operational and revenue goals. 

-Maintain a well-organized inventory of tools, equipment, and supplies, ensuring readiness for maintenance tasks. 

-Support the enforcement of community rules to ensure resident safety and well-being. 

-Foster Housing Alexandria’s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.  

-Perform other duties as directed.  

Required Skills and Qualifications 

-Proficient and general knowledge in the following skills: Plumbing, Mechanical skills, HVAC maintenance, Carpentry, Electrical 

-Ability to operate property management software for maintenance tracking to update work orders, document repairs, and communicate with the property management team.  

-Valid driver’s license.  

-Excellent customer service and communication skills. 

-Ability to meet the physical requirements listed below for long periods. 

-Strong organization and time management skills, with attention to detail.  

-Sincere interest in career growth and support of Housing Alexandria’s mission.   

Physical Requirements 

Maintenance technicians need to be physically fit to perform their job duties, which can include: 

-Lifting: Regularly lifting and carrying objects up to 50 pounds, and sometimes up to 100 pounds  

-Moving: Pushing, pulling, and moving objects to clean, reach, and service machinery  

-Standing and walking: Prolonged periods of standing and walking  

-Bending and stretching: Frequent bending and stretching to access equipment and objects  

-Climbing: Climbing ladders and steps  

-Stooping, kneeling, and crouching: Stooping, kneeling, and crouching to perform tasks  

-Operating machinery: Operating a variety of machines and equipment, including vehicles, hand tools, and power tools  

-Visual inspection: Being able to visually inspect machines  

-Vision: Having close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus  

-Maintenance technicians may also need to be able to work in noisy, crowded environments, and in and around dust, fumes, and odors. They may also need to be able to work indoors and outdoors year-round.  

Beneficial Skills and Qualifications  

-Spanish or Amharic speaking, writing, and reading fluency preferred.  

-Handyperson, technician, or tradesperson education or experience.  

-Familiarity with OSHA safety laws, building codes, and safety regulations.  

-Experience aiding individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing. 

-Veterans are encouraged to apply.  

Position Requirements    

This full-time position is based on-site, primarily at The Bloom at Braddock community, located at 900 N. Henry St, 22314. Occasional responsibilities require flexibility for evening or weekend activities. Travel within the City of Alexandria is sometimes required. The physical requirements listed above must be met for long periods of time.    

Is this position right for you? 

We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply. Candidates with lived experience in the services we provide are highly desired. We value a diverse workplace and prioritize an inclusive climate without discrimination and harassment during the application process and after you join the team. 

Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application. 

Salary and Benefits 

Commensurate with experience. $22 an hour to $25 an hour.  

Housing Alexandria’s benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition assistance, paid networking opportunities, a wellness program, robust paid time off, and more.   

How to apply 

Please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process.  

NOTE 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. 

Maintenance Technician I 

The Station at Potomac Yards 

Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values. 

To apply, please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process. 

Purpose of Position  

The Maintenance Technician is responsible for maintaining the physical integrity and overall functionality of the multi-family property. This role ensures that the community remains a safe, clean, and comfortable environment for residents by performing routine inspections, preventive maintenance, and repairs on building systems, facilities, and equipment. By addressing maintenance needs promptly and proactively, the team member helps preserve the long-term value of the property and contributes to HALX’s mission of providing affordable and quality housing for all. 

The ideal candidate is proficient in a diverse set of skills to handle various aspects of property upkeep, including, but not limited to, HVAC systems, plumbing, appliance repair, basic mechanical skills, and drywall. They are a creative problem solver with excellent time management and customer service skills. This position reports directly to the Community Manager or relevant supervisor. 

Primary Responsibilities 

Maintenance & Repairs 

-Respond promptly to resident maintenance requests, addressing plumbing, HVAC, carpentry, appliance repair, and other general handyman needs. 

-Conduct routine maintenance tasks to uphold community safety, quality, and appearance, such as repairing leaks, addressing trip hazards, and replacing smoke detectors. 

-Prepare recently vacated units for new residents by performing repairs, painting, drywall patching, and window/door replacements. 

-Track, respond to, escalate, and close maintenance tickets efficiently using CRM software, ensuring all issues are resolved to HALX standards. 

-Maintain effective communication with residents and vendors regarding repairs, timelines, challenges, and expected outcomes. 

Preventative Maintenance & Inspections  

-Perform regular preventive maintenance, including inspecting building systems and tracking mechanical performance to identify and address potential issues proactively. 

-Conduct routine property inspections, including units, common areas, and grounds, to ensure safety, cleanliness, and compliance with HALX standards. 

-Implement and follow safety protocols, including OSHA standards and local building codes, to ensure all work complies with regulations. 

Vendor Support 

-Support the coordination of vendor activities for repairs and services beyond personal expertise, ensuring work is completed to HALX quality standards and in compliance with community rules. 

-Communicate feedback or concerns about vendor performance to the Community Manager and assist with approving vendor invoices and payments. 

Ongoing Work  

-Maintain professional and technical knowledge by completing required training, obtaining necessary certification, attending subject-relevant educational workshops, and reviewing professional publications.   

-Assist leadership in budgeting, invoice approvals, and financial forecasting to support the community’s operational and revenue goals. 

-Maintain a well-organized inventory of tools, equipment, and supplies, ensuring readiness for maintenance tasks. 

-Support the enforcement of community rules to ensure resident safety and well-being. 

-Foster Housing Alexandria’s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.  

-Perform other duties as directed.  

Required Skills and Qualifications 

-Proficient and general knowledge in the following skills: Plumbing, Mechanical skills, HVAC maintenance, Carpentry, Electrical 

-Ability to operate property management software for maintenance tracking to update work orders, document repairs, and communicate with the property management team.  

-Valid driver’s license.  

-Excellent customer service and communication skills. 

-Ability to meet the physical requirements listed below for long periods. 

-Strong organization and time management skills, with attention to detail.  

-Sincere interest in career growth and support of Housing Alexandria’s mission.   

Physical Requirements 

Maintenance technicians need to be physically fit to perform their job duties, which can include: 

-Lifting: Regularly lifting and carrying objects up to 50 pounds, and sometimes up to 100 pounds  

-Moving: Pushing, pulling, and moving objects to clean, reach, and service machinery  

-Standing and walking: Prolonged periods of standing and walking  

-Bending and stretching: Frequent bending and stretching to access equipment and objects  

-Climbing: Climbing ladders and steps  

-Stooping, kneeling, and crouching: Stooping, kneeling, and crouching to perform tasks  

-Operating machinery: Operating a variety of machines and equipment, including vehicles, hand tools, and power tools  

-Visual inspection: Being able to visually inspect machines  

-Vision: Having close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus  

-Maintenance technicians may also need to be able to work in noisy, crowded environments, and in and around dust, fumes, and odors. They may also need to be able to work indoors and outdoors year-round.  

Beneficial Skills and Qualifications  

-Spanish or Amharic speaking, writing, and reading fluency preferred.  

-Handyperson, technician, or tradesperson education or experience.  

-Familiarity with OSHA safety laws, building codes, and safety regulations.  

-Experience aiding individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing. 

-Veterans are encouraged to apply.  

Position Requirements    

This full-time position is based on-site, primarily at The Station at Potomac Yard community, located at 650 Maskell St, 22301. Occasional responsibilities require flexibility for evening or weekend activities. Travel within the City of Alexandria is sometimes required. The physical requirements listed above must be met for long periods of time.  

Is this position right for you? 

We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply. Candidates with lived experience in the services we provide are highly desired. We value a diverse workplace and prioritize an inclusive climate without discrimination and harassment during the application process and after you join the team. 

Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria’s mission and think you have what it takes to be successful in this role, even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application. 

Salary and Benefits 

Commensurate with experience. $22 an hour to $25 an hour.  

Housing Alexandria’s benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition assistance, paid networking opportunities, a wellness program, robust paid time off, and more.   

How to apply 

Please submit a resume and cover letter to resumes@housingalexandria.org. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process.  

NOTE 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. 

Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.